Very helpful...highest level of sales and customer service.
Wendy L.12-11-2017, 05:00 PM
The (Sion Masonry) fireplace doors are installed and look great! They cover the lintel and meet the lower edge of the brick. The give the room a whole new ambience! Thank you for your service.
Holly F.11-25-2017, 01:00 PM
We received the fireplace hood we ordered and have included a picture of the fireplace with the hood installed. The hood packaging and shipping was well done and received in perfect shape. The installation was quick and very easy. All of the necessary installation hardware was included and the instructions to install were, dare I say, fool proof! If I can offer one suggestion, though I am quite pleased with the style of the hood and the ease of installation, the bolt is a shiny silver color and is obvious at certain angles, I think it would be better if it matched the color of the hood, and in our case, black. But that is easily remedied by using spray paint for fireplaces.
Joe P.11-19-2017, 08:19 PM
I love my new mantel and it really gives the fireplace a sharp modern look.
Chris A.08-15-2017, 08:57 AM
The fireplace doors turned out great! There was a little bit of a gap between the front of the frame and the hearth, but I was able to fill it with some high-temp caulking. We are really happy with the final result!
Jejara G.07-27-2017, 12:27 PM
Dana B was awesome when I called for assistance, and sent me the link to order!
William P.07-27-2017, 12:26 PM
Our Fireplace door arrived Monday afternoon, July 24th. In was beautifully boxed, shrink-wrapped and secured on a pallet with upright supports. Southeastern Freight Lines did a great job in shipping.
Thanks so much.
Sarah J.06-30-2017, 03:25 PM
I love the look of it! (Phoenix Zero Clearance Fireplace Door) Thanks again for all the help and style suggestion! You hit the nail on the head with this one!
Kevin K.05-09-2017, 02:50 PM
I was very happy with the customer service help to answer my questions prior to placing the order as well as the fast shipment processing and delivery.
John L.05-08-2017, 02:50 PM
I truely appreciated the speed with which the product was sent to me. THANK YOU