I wanted to let you know the fireplace doors you sent me fit perfectly. The quality of the doors you sent was superb and the hardware you sent with the doors made the installation easy. I can’t thank you enough on how well you took care to make sure I received the correct doors for my fireplace. I would like to let other people know about the excellent quality of your fireplace doors you make, attention to detail and the excellent service they will receive when they order fireplace doors from FPDoors Online. Please let me know if there is a place on the Internet to do this.
We will send you a picture once we add the mantel to complete the installation.
We are completely satisfied with the fireplace doors you sent us and the very nice people we worked with to make sure we received the correct doors to fit our arched fireplace. Again, Great Job!!!
FDO Support Team07-10-2020, 12:23 PM
I just retired from my position of a customer service manager after 42 years!!! If you were the one that helped me yesterday, you really did a great job yesterday. Make sure you boss knows.
Al06-05-2020, 12:30 PM
We received the Fireplace door that we ordered from you. I arrived in perfect condition and a few days earlier than expected. The next day I installed with very little problem, had to drill a couple of holes in the lintel which required a few contortions, but other than that it went in perfectly. We are more that elated with the outcome. My wife is duly impressed and can't believe how it upgraded the appearance of the entire room.
Let me thank you for all of your help and expertise and the way you got the experts involved to be sure that is was exactly right. You were really so patient and congenial. You made the entire experience a real pleasure. Please show this to the powers that be for you ae the type of employee that all companies strive to have represent them.
PF04-30-2020, 09:20 AM
My recessed screen fits perfect and looks great as well. Thank you!
BT04-29-2020, 10:11 AM
Thank-you for the quick and secure delivery. The FIT and Finish is Fantastic. I installed them the same day. See attached Photos.
Thank-you... Have a Happy Easter...!!!
Be Safe & Be Healthy....!!!
jeff04-27-2020, 03:36 PM
Thank you for your help with locating and ordering the glass for our fireplace. I have installed the glass and it fit perfectly. We have been enjoying the fireplace again
mcremcc04-22-2020, 03:35 PM
Thank your for your prompt and excellent customer service. The new glass for our wood stove was installed and we are able to enjoy its warmth again.
Vickie M01-14-2020, 04:24 PM
We got the fireplace an we love it! Just wanted you to know it looks so real and that is amazing and fits perfect with my décor.
Jacqueline E.01-06-2020, 10:46 AM
Thank you Fireplace Doors Online. We are thrilled with the quality of your product and thanks to your recommendation, it fits perfectly in our very old fireplace. We wouldn’t hesitate to recommend your company.
Clifford L.01-04-2020, 10:45 AM
Thank you so much for offering a great option for me! My Superior IHP 1038 was confusing. Other site listed my fire box as 36x21 &1/16!
I measured 38x21 and trusted this as true. Why would a model 1038 be 36”?
I was so happy when this was completed!
The doors and a little satin black paint and it looks almost new!
Thanks so much!