We did receive our replacement door, we haven’t have a chance to install it yet. We definitely appreciate all of your help and we will review your business.
We did already refer you to a local neighbor, I believe from St. Charles, IL which is the next town. We told him to deal with you directly as you were very help in ordering the door.
Again we thank you very much for all of your help and we will be more than happy to leave you a review.
Pete10-11-2019, 06:52 PM
I received the fireplace glass door clips in the mail on Wednesday. I reviewed your website how to install video and installed the new clips to secure the glass in the door. It worked great and was a relatively simple job thanks to the video and your help. Attached is a photo of the finished results.
This was my first experience with Fire Place Doors Online and it was an excellent start. Your product knowledge and support, ease of ordering, cost, and quick shipment of the order were all top notch.
Thank you for a successful experience!
Alex A.08-12-2019, 10:20 AM
Everything fits perfectly!
Thank you very much for managing this order so professionally.
Chris S.07-16-2019, 10:13 AM
[Brushed Stainless Steel Mantel] Shelf arrived today, so exciting- I installed it promptly. We are very pleased! Just what we wanted for our fireplace redo - nothing else would have looked this good! Thank you so much for all of your help!
Ben S.07-09-2019, 09:17 AM
I was quite impressed with the exacting tolerance [the Brookfield Zero Clearance Refacing] was built to, and the ease of installation created by the magnet attachment method. Many thanks to you, and the design/fabrication team! Your customer support is outstanding, and very much appreciated!!!!
John D.06-11-2019, 05:19 PM
Thank you Dana [in Sales] for responding so quickly!
I just got a FedEx notification that it's being shipped today and is due at my house on 6/18!!! I'm thrilled, did you pull some strings?? It wasn't necessary at all, but thank you!!!
Ian W.05-17-2019, 12:06 AM
The 4 inch standard lintel clamp kit arrived [to the UK] yesterday and fits perfectly. Many thanks for your help!
Steve W.05-06-2019, 09:41 AM
The [Savannah] door is perfect for our dining room fireplace. The installation went easy after watching the instructional video on your YouTube channel. I look forward to another pleasant experience with your company and sales rep, Dana!
Frank M.05-01-2019, 01:56 PM
I ordered 3 gas coal burner inserts and I am pleased with the results! I ordered the fire baskets from a shop in the UK - the inserts work fantastically!
Jeff L.04-08-2019, 06:33 PM
Great customer service, product quality & website. Dana [Sales] was great! The fireplace doors fit perfectly - very happy!