I just received my (Pelham) fireplace door and installed it. It fit like a glove.
It's beautiful - thanks very much.
Tom W.11-10-2016, 09:40 AM
The parts arrived about an hour after our conversation. The Fireplace Door is installed and we are quite pleased with the whole experience.
Thanks for your help with the initial measurements, the order, delivery and follow up.
Sergy D.08-08-2016, 09:43 AM
Thanks for the good quality product.
Glenn Z.08-05-2016, 04:38 PM
I would put a post up on twitter, yelp, or some other site if I knew how, but I just want to tell you how satisfied we are with your product. The ordering was simple, and the customer service was very helpful when I realized I made a mistake measuring. The product exceeded our expectations; shipped nicely, it was easy to install (fit like a glove), and is high quality (looks great).
Vince06-29-2016, 04:30 PM
Just wanted to take a moment to say how helpful Lindsay was over the phone, she was very patient and very quick at getting back to me. Worked with her for about a month. I will be recommending this company to my customers.
Del R06-28-2016, 11:53 AM
Thanks to the two customer service reps who provided the info I needed to make this purchase. I called 2 times, and chatted once, and Dana and Lindsay were professional, courtesy, and very helpful.