Our concrete bowls will perform at their best with proper care and safety precautions. We've put together this FAQ page to address any questions you may have about your new concrete bowl and help you make an informed purchase. Please click on any of the questions below and we'll direct you to the answer! Thank you for choosing Fireplace Doors Online for your fire feature needs!
Unfortunately, no. Since we custom makes each bowl, final colors will vary and a concrete sample may not be a true representation of the shade you will ultimately receive. While our artisans follow a standard guideline for color-mixing, the concrete-pouring process is what actually determines the specific hue of the finished product. The color swatches we feature online are a close approximation to color that you will receive. However, rest assured that the color will match if you order multiple bowls in the same shade. In these cases, we mix your desired color all at once for your set of fire bowls so each is poured from the same batch of concrete. Please note that while the color will match, there will still be unique variations in texture and blending, giving each concrete bowl its own character. This is our assurance that your concrete fire bowl is 100% hand-crafted.
Yes! Our concrete bowls are made from extremely durable precast material that is built to withstand all seasons--even in the inclement weather conditions so you can enjoy your product for years to come. To further extend the life of your bowl and keep it clean and ready for use, we recommend purchasing a vinyl cover for the entire body or stainless steel snuffer plate to cover the burner application on fire products.
NO. Fire bowls are only meant to be used outdoors. To ensure your safety, we advise keeping a minimum of a 36 inch (3 foot) clearance away from any combustible materials or structures on all sides of your fire bowl. In addition, nothing should be above your fire bowl, so do not place it below a tree or enclosed shelter. Instead, opt for an open outdoor setting to allow proper ventilation and allow plenty of room away from any hazards.
No. Wood should never be burned in a fire bowl designed for use with gas only. This is because wood burns at a higher temperature than natural gas or liquid propane, increasing the risk of concrete cracking or breaking and causing harm to others.
Our concrete fire bowls come with everything you need to get started, including a burner and gas installation kit. However, you may follow these instructions if you decide to use a different burner:
Yes. Bowls with shallower heights or depths of 10 inches or less are not able to accommodate large, pan-style electronic ignition (EI), systems, and a fire pit insert within them. In this case, you will need to utilize a match-lit ignition system or a flat burner without a pan.
Yes. We offer a wide selection of concrete fire bowls that are fit for use with propane. Since propane is heavier than air, it has a tendency to sink to the bottom of your fire bowl. To alleviate this, we include an air mixer with every propane concrete fire bowl to circulate the gas. We recommend using lava rock as your fire media as it creates more air pockets that allow the propane to seep through and dissipate. To exercise extra caution, you may drill an extra hole in the bottom of your fire bowl to help with a more efficient gas dissipation. If you choose to use fire glass, you will need to use lava rock as a base and drill four holes near the bottom of the concrete fire bowl to disperse the propane gas and prevent the explosion. Click here for a diagram containing more information. As always, if you can smell gas do NOT light your fire feature!
Yes. However, for your safety, four holes will need to be drilled into the base of your fire bowl to allow more air to enter and disperse the propane gas. This is because propane is heavier than natural gas and the surrounding air, causing it to sink to the bottom of your fire bowl. Propane requires fire features that promote proper circulation, so we recommend using lava rock to fill the bottom of the fire feature, then placing a steel mesh lath (CLICK HERE for example) over the lava rock and burner element to hold the fire glass in glass, and finally topping off your feature with a 2" layer of glass. Fire glass alone does not provide enough room for propane gas to safely dissipate, increasing the risk of explosion! We are adamant about your safety, so we highly recommend taking the extra effort to ensure your safety. Please click here for a diagram containing more information and instructions. If you are planning on placing your fire bowl on a pedestal, please click here to check that it will provide enough airflow.
Yes. We offer a wide range of concrete fire bowls specially designed for natural gas. In order to install your natural gas fire bowl, a gas line will need to be run from your house or gas source to the outdoor location of your fire bowl. We recommend that a certified gas contractor connects the gas line to ensure it is installed correctly.
There are a few different ways to light your gas fire bowl and not all may apply to your specific fire feature. Here are the typical ignition options:
Scupper bowls do not need fire glass or lava rock. Lightweight lava rock will float on water and can block water from cascading over the copper spillways, while smaller media (such as fire glass pieces) can get carried off by flowing water and clog the spillway.No. Fire glass does not require any maintenance as it will not produce any soot or odors or leave a residue at the bottom of your natural gas fire feature! We make sure all the edges of your fire glass are rounded off for your safety. However like with any glass product, there is always a small risk of being cut. We recommend using work gloves when handling fire glass and to never touch fire glass when it is still hot.
Proper care and maintenance is the best way to get the most from your concrete bowl! Follow these simple tips to extend your fire feature:
We recommend applying a concrete sealant to the surface of your bowl once a year to protect the concrete from damage and aging. Remember to thoroughly clean your bowl before applying the sealer. You may also purchase a vinyl cover to protect it when not in use (as well as a metal snuffer plate to shield the burner application of fire products). Please keep in mind that just like natural stone, concrete will develop a patina due to oxidation and exposure to natural elements.
No. However we highly recommend applying a concrete sealant to your bowl to ensure that it maintains its beauty over time and provides you with years of enjoyment to come.
Any holes or indentations in the surface of your concrete bowl are air pockets (shown to the right) that occur naturally during the cement molding process. Any poured concrete product will display these surface voids--the frequency and size cannot be controlled in any way. Each concrete bowl is individually handcrafted and represents its unique character with variations in surface texture and blending.
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