Hargrove 19" Olde World Vented Basket with Logs

Limitations and restrictions on our standard shipping policy regarding LARGER and IRREGULAR-SHAPED items are as follows:

• Freight shipping is restricted to certain types of standard business addresses or to the motor freight carrier's normal delivery terminal for Customer pick-up at the terminal. A business out of the home is considered to be a residential address and may be subject to lift gate and/or curbside charges. Public schools, fire stations, farms and churches are also considered to be residential addresses. Deliveries to residential addresses are only made weekdays, generally between 8 AM and 5 PM. Deliveries to businesses or carrier terminals may fall outside this window, based on carrier time tables, queue, or other types of discretion. For residential deliveries: the assigned trucking company will contact the residence 24 hours prior to the date of delivery to confirm that someone is available to sign for the product.
• Freight shipping to the following locations is UNAVAILABLE: United States military bases, Hawaii, Alaska, Mexico and Canada.
• Freight charges for the following states are quoted on a case-by-case basis, regardless of the address: Nebraska, North Dakota, South Dakota, Wyoming, Montana and Idaho. This is due to the lack of service available and delivery fees applicable to these areas. Please contact one of our sales representatives for a special shipping quote that accurately reflects this upcharge. "Free Shipping" may not cover all fees and upcharges. A sales representative will contact you prior to shipment, should any additional delivery fees apply.
• An additional upcharge may be incurred for shipping to addresses within: Long Island including the Five Boroughs of New York, Northern New England including Nantucket and Martha's Vineyard, and other restricted or limited access areas. This is due to the transportation surcharges and/or delivery fees applicable to these areas. Please contact one of our sales representatives for a special shipping quote that accurately reflects this upcharge. "Free Shipping" may not cover all fees and upcharges. A sales representative will contact you prior to shipment, should any additional delivery fees apply.

Manufacturer's Warranty

Logs: Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired.

Burner & Grate: If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased.

Valves, Remote Controls, & Switching Devices: Hargrove warrants all valves, remote controls and switching devices against manufacturing defects which appear within two (2) years of the verified purchase date. Warranty does not cover products that have been damaged by misuse from overheating.

 All Other Parts: If any assembled part should fail to operate or be found defective which appear within two years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased.