Farringdon 12 Wood Burning Stove by Arada

Arada Stoves – MANUFACTURER’S LIMITED WARRANTY

The warranty policy applies to wood-burning products identified by the Arada and Aarrow trade names only.

Arada Stoves warrants that each stove body will be free of material defect for a period of 10-years from the date of original purchase. If a product is proved to contain a defective component, Arada Stoves will, at its sole discretion authorise repair or replace the defective part at Arada Stoves expense. Arada Stoves will not be responsible for any associated costs incurred by the owner as a result of loss of use.

The stove must have been purchased from an authorised Arada Distributor or Dealer. All products or component parts for which a warranty claim is being made must be returned (at the owners cost) to an authorised Arada distributor or dealer for inspection. If upon inspection, the damage is found to be the fault of the manufacturer, Arada Stoves will either repair the defective part or replace the defective part free of charge and send it to the authorised distributor or dealer.

This 10-year limited warranty is non-transferable and is extended only to, and is solely for the benefit of the original purchaser of the stove. Please retain your dated sales receipt as proof of purchase.

This limited 10-year limited warranty covers repair or replacement of defective body parts ONLY; it does not cover any associated labour or transport costs.

EXCLUSIONS AND LIMITATIONS

This 10-year limited warranty does not cover the following:

1. No warranty is extended to internal consumable parts, such as (but not limited to) baffle plates, baffle assemblies, grate-bars, fuel retainers, grate assemblies, firebricks/vermiculite liners, glass panels, ash pans, and sealing materials such as sealing rope. It is expected that such parts will be exposed to normal wear and tear and will require replacement from time to time.
2. Damage as a result of poor installation and usage other than as described in Arada’s installation and operation instructions or if the installation does not conform to local building and fire and safety codes.
3.  Handle components or assemblies.
4. Damage caused by over-firing or over-heating (as described in the operation manual). Warping and a red-oxide colouring will demonstrate the over- heating of internal parts; body paint which has turned dusty white is also indicative of such use.
5. Defects or faults caused by local conditions such as draft problems and chimney defects. 
6. Damage caused by the use of the wrong fuel type.
7. Arada stoves modified by the user or any companies other than Arada are not covered under this guaranteed
8. Costs relating to the removal, repair or re-installation.
9. Parts supplied by any manufacturer other than Arada.
10. Catalyst element (Cat FAR16 01) limited 5yr warranty against thermal degradation and disintegration.