Inside Fit Rainbow Zero Clearance Fireplace Door

• Enjoy free shipping on this order!
• Please allow 4 to 6 weeks for production and transit time, unless otherwise specified.
• In order to offer the best shipping method for our customers, certain fireplace doors are able to ship via transit carrier, such as UPS or FedEx. Heavier and larger doors will be shipped LTL freight.
• In the event of LTL freight shipping:
  • Upon arrival, please inspect all freight shipments carefully. Note any damages or missing accessories on the delivery receipt.
  • In the event of concealed damage, freight customers MUST add "Pending Inspection" in addition to their signature on the delivery receipt. Failure to do so will void recovery for undiscovered/concealed damage.

Limitations and restrictions on our standard shipping policy regarding LARGER and IRREGULAR-SHAPED items are as follows:

• Freight shipping is restricted to certain types of standard business addresses or to the motor freight carrier's normal delivery terminal for Customer pick-up at the terminal. A business out of the home is considered to be a residential address and may be subject to lift gate and/or curbside charges. Public schools, fire stations, farms and churches are also considered to be residential addresses. Deliveries to residential addresses are only made weekdays, generally between 8 AM and 5 PM. Deliveries to businesses or carrier terminals may fall outside this window, based on carrier time tables, queue, or other types of discretion. For residential deliveries: the assigned trucking company will contact the residence 24 hours prior to the date of delivery to confirm that someone is available to sign for the product.
• Freight shipping to the following locations is UNAVAILABLE: United States military bases, Hawaii, Alaska, Mexico and Canada.
• Freight charges for the following states are quoted on a case-by-case basis, regardless of the address: Nebraska, North Dakota, South Dakota, Wyoming, Montana and Idaho. This is due to the lack of service available and delivery fees applicable to these areas. Please contact one of our sales representatives for a special shipping quote that accurately reflects this upcharge. "Free Shipping" may not cover all fees and upcharges. A sales representative will contact you prior to shipment, should any additional delivery fees apply.
• An additional upcharge may be incurred for shipping to addresses within: Long Island including the Five Boroughs of New York, Northern New England including Nantucket and Martha's Vineyard, and other restricted or limited access areas. This is due to the transportation surcharges and/or delivery fees applicable to these areas. Please contact one of our sales representatives for a special shipping quote that accurately reflects this upcharge. "Free Shipping" may not cover all fees and upcharges. A sales representative will contact you prior to shipment, should any additional delivery fees apply.

Manufacturer's Warranty

Manufacturer warrants the glass enclosures to be free from defects in material and workmanship for a period of one (1) year from the date of installation. Manufacturer warrants the metal work (exclusive of the finish) contained in the glass enclosures to be free from defects in the materials and workmanship for a period of two (2) years from the date of installation. Discoloration of any frame piece is caused by over firing and is considered abuse of the enclosure.

MANUFACTURER MAKES NO WARRANTIES AS TO A MAXIMUM TEMPERATURE AND STRESS WHICH MAY CAUSE GLASS BREAKAGE. LIFETIME WARRANTY ON GLASS.
Manufacturer will, however, replace without cost any glass that breaks in normal use. Manufacturer will cover shipping cost for replacement glass for a period of one (1) year from the date of installation. Warranties also are not transferable to new owners.  The foregoing limited warranty is not transferable by the customer and does not include the eventual defects caused by improper use or operation of the glass enclosure or by normal wear and tear. Manufacturer agrees that if the glass enclosure is determined to be defective in manufacture within the applicable written guarantee period set forth above, and the customer provides a written notice of such defects within fourteen (14) days of the end of such period to the customer’s local dealer, Manufacturer is limited to defects in manufacture, and Manufacturer shall not be responsible if the glass enclosure has not been used at all times with reasonable care and in accordance with the instructions which accompany each glass enclosure, and/or if any attempt has been made by any person other than Manufacturer or its authorized agents to repair, alter or otherwise interfere with the foregoing undertaking of Manufacturer is limited to the replacement of any determined by Manufacturer to be defective.
Finally, the enforceability of this limited Warranty shall be further subject to compliance with the following requirements:
A. That the customer complies with the instruction set forth above and does not misuse, abuse, alter, or modify the glass enclosure.
B. That the customer does not use the glass enclosure for a purpose other than its intended use.

DISCLAIMER
The limited warranty set forth above, is expressly in lieu of any other warranties, express or implied, including without limitation any warranty of merchantability or fitness for particular purpose, whether express or implied, and lieu of any other obligation or liability on the part of Manufacturer. Whether under theories of contract, tort or negligence, Manufacturer, shall have no liability for any consequential, incidental or special damages by reason of any act or omission, whether negligent or not, arising out of or in connection with the glass enclosure or its sale, delivery, installation, maintenance, operation, performance, or use, including without limitation any loss of use, damage to associated property or the facility, or any other similar and dissimilar losses, cost.

PLEASE NOTE:
Fireplace doors are hand crafted to the specifications of each order. Due to the nature of the anodization process on aluminum doors, and the plating/powder coating process on steel doors, slight variations in color may occur and will not be considered a warranty issue.

Try to find the manufacturer name and model number of the your current firebox. Where do I find that you ask. The manufacturer usually hides the metal tag inside the opening, above the refractory panels or behind the mesh curtain or inset return. Why do I need to do that? This will help us and you find the correct size door.

All our doors are aftermarket doors based on customers measurements. Even if we have the brand and model number we sill need to have the opening size. Manufactures changed openings and sizes but not the model numbers. So we want to make sure you receive the correct door.

You may need to remove the track that is there that guides your door.

Use steel measuring tape and measure to the nearest 1/16".  Now measure the width and height of the steel opening where the new full frame enclosure will fit. This has to be the same place as when you would install an original manufacturers enclosure. Measure accordingly if the exiting track can be removed or not

Never measure the finish material in front of your firebox: Brick, Stone, Marble, Granite, Tile, Slate, etc.

Very important is as well, never remove or change any other components of the fireplace, like take entire steel facing off.