Get to know Amantii Electric's Tru View Bespoke line of electric fireplaces, where style and innovation come together. In addition to providing rapid warmth, this state-of-the-art fireplace's realistic flames create an alluring ambiance. Makeover your living area to create a warm haven that goes well with your decor.
Tru View Bespoke is a real masterpiece, the result of meticulous research and attention to detail. With its incredibly flexible installation choices, this fireplace offers unmatched versatility. You may link many units to create an amazing focal point. Your viewing enjoyment is maximized by the streamlined design with hidden ventilation and a tidy trim kit, whether it is semi-flush mounted or recessed.
It's never been easier to manage your fireplace with easy management at your fingertips. To customize your experience, use the user-friendly smart app, a convenient remote, or the multifunctional control panel. Using your smartphone, you can control temperature, discover hundreds of programmable light effects, and program your fireplace to warm up before you get home. The perfect complement to any house, the Tru View Bespoke comes with a five-year guarantee and a strong feature set.
*Manufacturer guidelines regarding outdoor installation must be followed. Please refer to the owner’s manual for additional information
Amantii Imports Corp. (“Amantii”) warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.
WARRANTY APPLICATION & EXCLUSIONS This limited warranty applies to your newly purchased Amantii electric fireplace; the limited warranty’s application is limited to purchases made in any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.
PRODUCTS EXCLUDED FROM THIS LIMITED WARRANTYLight bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.
WARRANTY COVERAGE AND TERM Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase of such products. The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser. All other warranties—expressed or implied—with respect to the product, its components and accessories or any obligation/ liabilities on the part of Amantii are hereby expressly excluded.
LIMITATIONS TO COVERAGE UNDER LIMITED WARRANTY This limited warranty does not apply to products that have been repaired, except by Amantii or its authorized service representatives, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.
PANORAMA OUTDOOR UNITS All Panorama units that are installed outdoors or in moisture intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for any warranty claims.
SERVICE UNDER LIMITED WARRANTY Defects must be brought to the attention of Fireplace Doors Online by visiting https://www.fireplacedoorsonline.com/contact-fireplace-doors-online.html or by contacting customer service: Monday - Friday 9 am - 5 pm EST, 888-986-1535 or fdosupport@fireplacedoorsonline.com
DEFECTS Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Amantii may, in lieu of replacement, choose to refund the purchase price for such product or part.
APPLICATION OF PROVINCIAL AND STATE LAW This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.
GENERAL Amantii reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles and products.
GLASS This limited warranty does not apply to the following glass products:
Model Type | Tray Glass | Front Glass | Back Glass |
Panorama/Symmetry | X | X | X |
Wall Mount/Insert | X | ||
Traditional | X | ||
Zero Clearance/FS | X | ||
Freestand | X |
EXCLUSION OF BATTERIES Ocean carriers have set new rules designed to protect the safety of shipments while in transit. This new rule disallows the inclusion of lithium/alkaline batteries, as a result we will no longer be including batteries with the fireplace remote.
REPLACEMENT MOTORS With the reliability of the components used in the construction of our electric fireplaces, a complimentary replacement motor will no longer be included inside the carton containing the fireplace.
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