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If you're a passionate chef who enjoys cooking to perfection, the TEC Infrared Smoker and Roaster is a must-have accessory for your TEC Patio or Sterling Patio grill! Crafted from durable 304-grade stainless steel, this versatile three-piece combo kit includes a slotted roasting rack, a wood chip corral, and a heavy-duty 12-gauge radiant drip tray. Simply add your favorite hickory or mesquite wood chips, and prepare to savor tender, juicy chicken, pork loin, London broil, fish, and even vegetables! This slow-cooking process locks in natural juices, delivering a flavorful, succulent feast every time. Elevate your grilling game with this unique TEC accessory, compatible with both Patio and Sterling Patio TEC Infrared Grills!
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Keep in mind that different grill models have different warranties and in most cases the warranty is for manufactures defects, not wear and tear. Refer to your owners manual for warranty specifics. Warranty starts with the date of purchase and your serial number may not reflect this so you may need to provide a proof of purchase.
To file a warranty claim you will need to email the following to warranty@tecinfrared.com
- Name
- Address
- Phone number
- Photos of defective parts
- Serial number - If you are having problems finding the serial number, go to How do I identify which grill model I own and find the serial number FAQ in the General FAQ tab of this page.
You will receive an email response letting you know we have received your claim. If you don’t receive a response it may be that your picture files are too large and you may need to send multiple emails. If received during normal work hours you will receive an email from the warranty team within 48 hrs letting you know if you have been approved and will let you know how to pay for your shipping charges.
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Last updated on October 5th 2024.
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