This grill cleaning tool is effective and safe! It does not contain bristles that could end up in your grill, or even in your food. The Grate Rake by TEC Infrared Grills is designed to effectively scrape your grill grates clean. The rake's teeth are short enough that they will not come in contact with the glass underneath. On the other side of the rake, there is a shovel designed to clean the glass and remove the ash build-up, making this utensil the best way to clean grill grates! Compatible with G-Sport, Patio, and Sterling Patio TEC Grills.
Keep in mind that different grill models have different warranties and in most cases the warranty is for manufactures defects, not wear and tear. Refer to your owners manual for warranty specifics. Warranty starts with the date of purchase and your serial number may not reflect this so you may need to provide a proof of purchase.
To file a warranty claim you will need to email the following to [email protected]
You will receive an email response letting you know we have received your claim. If you don’t receive a response it may be that your picture files are too large and you may need to send multiple emails. If received during normal work hours you will receive an email from the warranty team within 48 hrs letting you know if you have been approved and will let you know how to pay for your shipping charges.
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