Any link with a * before it will take you to another page.
This is a common occurrence. There could be a few factors here.
Give us a call at 1-877-FP-DOORS and we will work with you to figure out exactly what the problem is!
Your measurements must fall within the range listed. If your opening does not fall within the chart, that door will not fit your fireplace. No adjustments can be made.
All of our doors are custom made to order. There are hundreds of thousands of different prefabricated fireplace sizes, and even more masonry ones. It would be impossible for us to keep even the most standard of sizes in stock. Therefore, we make sure to use only the best manufacturers to create strong, beautiful, American made fireplace doors that will last you for decades to come.
You can never use an air sealed or gasketed fireplace door on a factory built fireplace. It is against all fire codes.
PLEASE NOTE: A fireplace door not specifically made for your prefab unit is a safety hazard and will void warranty. FireplaceDoorsOnline.com only sells doors approved for factory built fireplaces.
Quality takes time. Fireplace doors aren't a mass produced item. At least ours aren't. We make sure that each door is made with quality and care, ensuring a great product for you. This means it could take 4-6 weeks to properly create your door to your specifications.
No. Fireplace doors are unable to be adjusted once they are made. If you ordered a 36" wide fireplace door, you will receive a 36" wide fireplace door.
Unfotunately, FireplaceDoorsOnline no longer offers samples for our customers. We strive to give you the most realistic view of our colors and finishes in the photos we provide you. Please note that your monitor may be configured differently than ours, so there may be slight color deviations from one to the other.
Yes there is. Some manufacturers offer a lifetime warranty on their glass. Please check at each door you are interested in and click on the warranty tab.
Whether using gas or wood, you need to have your fireplace doors open when using your fireplace.
Yes, as long as there is no large open flame. The damper needs to be open to allow the smoke to escape.
You can take the screen out, however, FireplaceDoorsOnline.com does not reccomend altering your fireplace or fireplace door for safety reasons. The mesh curtain or mesh door is there to help protect you from sparks.
You can, although we don't really recommend it. People have in the past with mixed results. Sometimes it looks fine, sometimes, not so much. Whatever you do, remember to always use special high temperature paint.
Absolutely not. This is against all fire and safety codes. Ventless or ventfree fireplaces are made specifically to filter out any gas or combustibles from the fire and push the heat into the room the fireplace is in. If you were to put doors on the fireplace, you would be allowing the gases into your living space that the ventless fireplace filters.
INFORMATION ON FIREPLACES WITH GAS LOGS
Conventional Gas Logs with a standing pilot and Unvented Gas Logs with pilots create a very significant potential for corrosion of your new Fireplace Glass Door System or Fireplace Surround. Please take a moment to read these instructions so that Non-Warranty corrosion of your new fireplace glass door or surround does not occur.
CORROSION OF YOUR FIREPLACE GLASS DOOR, SCREEN AND ATTACHMENT HARDWARE WILL OCCUR IF YOU LEAVE THE PILOT TO BURN IN YOUR FIREPLACE WITH THE DAMPER CLOSED. THIS CONDITION WILL NOT OCCUR WHEN YOUR APPLIANCE IS IN NORMAL OPERATION OR IF YOU LEAVE THE DAMPER OPEN WHENEVER THE PILOT LIGHT IS TO REMAIN LIT AFTER YOU TURN OFF THE APPLIANCE.
Natural Gas and Propane are chemical compounds known as Hydro-Carbons. When you combine a Hydro-Carbon with oxygen and enough heat, you have a fire. When a Hydro-Carbon is burned, the two by-products of Carbon Dioxide and Water are produced. This continuous escaping of moisture inside the confines of fireplace with a closed damper causes corrosion.
Conventional gas log sets are shipped with a damper clip. This clip MUST be clamped to your damper which will insure the damper does not tightly close in order to vent the pilot. This is a safety requirement. This small opening should normally allow the moisture to escape up the chimney. However, the very small amount of heat generated by the pilot is not always sufficient to induce a draft and moisture stays trapped inside your fireplace causing the screen, decorative metal parts and hardware to rust.
Unvented gas log products cause more severe corrosion conditions since they operate with the damper fully closed. However, these products contain a spark ignition pilot lighting system and oxygen depletion system which makes it; very quick and easy to light the pilot each time you burn the appliance and turn off the pilot when the appliance is not in use.
Your chimney should also have a cap and serviceable storm collar to insure rained does not leak into your fireplace. This moisture will also soon destroy the metal parts of your fireplace glass door and is not covered under the limited warranty.
THE LIMITED WARRANTY DOES NOT COVER CORROSION CAUSE BY WATER, ACID CONDITIONS OR MOISTURE FROM GAS APPLIANCES. EXTINGUISH THE PILOT WHEN THE APPLIANCE IS NOT IN USE OR LEAVE THE DAMPER OPEN AND SEAL THE FIREPLACE BY CLOSING FIREPLACE GLASS DOORS.