When purchasing a fireplace door for your masonry fireplace, it's very important to let Fireplace Doors Online know what your hearth position is. We have a question on each and every masonry door (see selection box, below) asking for the hearth position, and we often get questions from customers asking why we need that information. Let us explain why.
Most fireplaces have a traditional hearth that sits outside the firebox, allowing the masonry door to sit on the stone; however there are many others that either have no hearth or have one that is higher or lower than the norm.
When you have a hearth lower than what is considered "normal" - there are no worries. We will custom make the door with a lip, allowing it to sit in your fireplace correctly. A raised firebox with no hearth or hearth seats also requires custom doors.
We can make custom doors for special fireplace openings. Some of them will require a template of the opening for production.
Arched doors are only done on a template base due to the irregularity in shape.
On a three sided, L-shaped or corner fireplace, we will need to know if the opening goes all the way to the end or not. (See special features below)
Some flat arches can be covered with a rectangular door.
If you order your door and discover you accidentally gave the wrong hearth position, there are ways that we can work around this problem without ordering a brand new door. (Since the door was custom made, remember, we can't take it back.) The best way to try and fix that problem, then, is to purchase a suspension bar. This will lift your fireplace door up, allowing you to get your fireplace door to the correct height for your fire box.
If you're ever in doubt about what your hearth position is, please give us a call any time at, and we will help you. You can also send us a photo of your fireplace and hearth so that we can get you a snap quote. Within no more than 3 business days, we'll be able to let you know through email exactly what your hearth position is!
Click on the Add New button below to submit a question about this product. Please ONLY submit product questions. For all other inquiries, please contact us at 1-877-373-6677.
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