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Item Return Request - Fireplace Doors Online

Occasionally our customers need to return an item that has been damaged, malfunctioning, or was just plain ol' wrong. We at Fireplace Doors Online allow returns within 30 days, with some stipulations.

  1. All returns or exchanges must be arranged online filing out return request form below.
  2. Only electronically filed returns will be considered.
  3. Products shipped back to fireplacedoorsonline.com without an authorized RMA number will be refused.
  4. Custom orders due to their uniqueness, cannot be returned.
  5. Communication will only be handled thru emails

These stipulations are necessary if we are going to continue to keep our prices affordable for our customers. Please read our RETURN POLICIES, as well as our RESTOCKING FEES PAGE, before filling out your form.
Please keep in mind we will NOT take any merchandise back until this from is filled out. Thanks for your understanding and cooperation.

Your Fireplace Doors Online Team

Last updated on December 6th 2019.