| Customer service is A++! They answered every question I had!|
-Susan R. , OK
Ordering was a breeze. Fast, easy checkout.
-Brian S. , PA
Fireplace door was exactly as described! Thank you!
-Michele N., NY
Fits perfectly, wonderful addition to our home décor.
-Stephen K, WA
Received my order in less than the time expected. Surprised and happy!
-Marcus D., VA
I completely customized my fireplace door to match my home. PERFECT!
-Anne G, NY
Communicating with your company was wonderful. Very professional.
-James F., OH
Great selection of products - great quality of products. Thanks
-Matt S., NJ
Great product in my price range - made my decision on where to shop so much easier.
Landon H., NY
Thank you for your excellent customer service. She walked me through step by step and now I have a fireplace door that is perfect! Thank you and your staff.
-Julie E., NC
GREAT PRICES!! fit in my budget.
-Kristen O., LA
Thank you for working with my contractor and making sure I got the right items to finish the job. looks great
-Sean P., KY
My new fireplace doors arrived today and they installed perfectly in a snap! Wow, what a nice feeling to get exactly what I wanted and it looks beautiful too. Local shops quoted me nearly a $1000.00 for the same job you guys did for a quarter of the amount.
Thank you very much and job well done!!
Thank you for the rapid response. I just ordered a Decor door. I'am impressed with your service and the ability to get the correct size.
Wow, fast turn around on my order.
Here are some pictures of my fireplace that I built using your enclosure. I am very happy with the enclosure it was very easy to install and is built extremely well. Thanks for all your help.
Thanks, Jesse! I just placed my order via the website. Your customer service is awsome! Thanks!
Just wanted to let you know we (finally) received the correct grate. Please extend Marcy our thanks - she was very helpful throughout this!
Ah...we didn't understand when to use the alternate installation. It is now installed and looks beautiful!
Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!
Hello, I got your glass today and installed it. I was impressed in how easy it was to put the plugs in that hold the glass in place - nice engineering there.
I bought the wrong color - see the attached picture (the new pane is 2nd from left) - it should be lighter. I'll replace it sometime before I move out; in the mean time it's a warning to not leave the fire unattended.
Thanks for the great packaging, too - I can use that cardboard in projects so it's going to be reused.
Thanks for such a QUICK response!
I received my shipment of the Cottesmore Electric Coal Basket this morning. I am very pleased with the basket and the way it operates. The heater is very quiet and the flickering flame effect is very attractive.
I had planned to plug the unit into the electrical outlet on the right side of my fireplace. The electric cord is not long enough to reach that outlet since the cord comes off the left side of the unit. I will have to work something else out.
I was very happy and surprised to receive the basket this soon. Thank you for such excellent service. It's been a real pleasure doing business with your company.
Thanks for the help and recommendation. I placed my order this morning (order number PW88071000389)
Arrived today ....perfect fit!
Thank you, Jeff K.
CJ's Home Decor & Fireplaces and all of it's divisions is built on over 20 years experience in the retail hearth industry and web sales. The knowledge and experience we gained has enabled us to create a better shopping experience and appreciation for quality specialty products. We proudly support American made and eco-friendly products.
There are many e-commerce companies soliciting products, but how many actually have designed, used, serviced, installed or have even touched the same products that they sell. We have. We are consumers as well as a premiere retailer.
It is our belief that once a customer, always a customer and selling a product is not the end result, but just the beginning.
Our goal is to provide reasonable prices, a large selection and friendly customer service...all in a secure shopping environment. We pride ourselves on our selection of home decor, fireplaces, custom fireplace doors and much more. Fully trained/certified staff to handle product questions.
One of the largest selections of products available from one source. Ability to order, via e-mail, fax or on our toll free telephone lines.
We thank you for shopping at CJ's Home Decor & Fireplaces and our many divisions. For questions or assistance, please call us at 888-986-1535 or email us at firstname.lastname@example.org